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Beoordeel dit boek als eerste!Beschrijving
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
Specificaties
- Auteur
- Mart Rovers
- Uitgever
- Van Haren Publishing
- ISBN
- 9789401800570
- Formaat
- EPUB met digitaal watermerk
- Publicatiedatum
- November 2013
- Bestandsgrootte
- 2819905 bytes
- Taal
- Engelstalig
- Aantal Pagina's
- 73
Beschrijving
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.
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Specificaties
- Auteur
- Mart Rovers
- Uitgever
- Van Haren Publishing
- ISBN
- 9789401800570
- Formaat
- EPUB met digitaal watermerk
- Publicatiedatum
- November 2013
- Bestandsgrootte
- 2819905 bytes Kb
- Taal
- Engelstalig
- Aantal Pagina's
- 73